Wednesday, September 07, 2005

FEMA sets themselves up for another round of criticism

As if the situation with FEMA wasn't bad enough already, they've evidently developed a web-based site for Katrina victims to register for aid... except you must be running Microsoft Windows and Internet Explorer.
The Federal Emergency Management Agency (FEMA), already the subject of sharp criticism in the wake of the Hurricane Katrina disaster, may find itself chastised further for restricting access to its online assistance site to Windows and Microsoft Internet Explorer users.

To file a claim online at FEMA's Individual Assistance Center, where citizens can apply for government help, the browser must be IE 6.0 or later with JavaScript enabled.

That cuts out everyone running Linux or the Mac operating systems, as well as Windows users running alternate browsers such as Firefox or Opera.

I'm hard pressed to believe that an agency which purports to be customer-focused could make such a blunder, boxing out eveyone using Linux or Mac or even various non-MS browsers in Windows.

Good thing I don't live in NoLa, 'cause I wouldn't be able to file a claim on my linux-driven home computer.

No comments:

Post a Comment